10 Questions to Ask Moving Companies

Posted on Jul 22nd, 2009 | no responses

When approaching a moving company to help move your belongings a far distance, finding the best company is very important. The safety and well-being of your possessions should be the priority of a moving company. To get a feel for the quality of different moving companies, here is a list of ten important questions to ask any moving company in which you are interested before you commit to hiring and paying them.

First of all, you should ask the moving company how long they have been in business. A company that has been in business for multiple years will definitely have a proven track record to provide security for your belongings.

Second, you should ask the moving companies if they have a list of references that you could review and contact. Any legitimate moving company who has successfully moved goods or furniture for other individuals will surely have a list of references for potential customers to review.

Third, you should ask the moving companies if they are insured. If a moving company is not insured, that should immediately raise a red flag. If something happens to your possessions while they are under the care of a moving company without insurance, it will be extremely difficult to recoup losses. Any moving company that is not insured can be looked upon as unprofessional.

Fourth, you should ask the moving companies if they are a member of any consumer groups such as the Better Business Bureau. If a company belongs to the local merchant group, and has a good reputation with the group, you can be assured that the company will treat you and your possessions well.

After asking these questions about the integrity and background of the moving companies, you should ask a few more questions about your specific situation, including the pick up and delivery dates.

Fifth, you should ask the moving companies if they can guarantee that the furniture will arrive by a certain time. If the company cannot guarantee the delivery of your goods by a certain time or date, then it is obvious they are not as professional as you should expect.

Sixth, you should ask the company what they will offer you if your furniture and possessions do not arrive on time. Many companies may offer a discount or your money back if your possessions are not delivered on time. If a company is unwilling to give you an incentive if you goods are not delivered on time, they are probably not a good choice.

Seventh, you should ask the moving companies how long it will take for delivery concerning your specific situation. It is obviously a good idea to chose the company who can delivery your furniture the quickest.

Eighth, you should ask the moving companies what the policy is to repair damages if the furniture is not delivered in the same condition? A legitimate moving company who is bonded and insured will have a simple policy and procedure for making claims for damages that occurred.

Ninth, you should ask the company if they will use any type of protection for your items while they are being moved. Most professional companies will provide some type of protective substance for your items such as bubble wrap or cloth sheets. Keeping your items in pristine condition should be the priority of any moving company worth hiring.

Finally, you should obviously ask the moving companies what the cost will be for them to move your items. Choosing the best company with the cheapest price is a goal of most people.

By gaining answers to these questions, you will be in a better position to chose which company will be the best for your situation.